Friday, April 19, 2013

Google SEO Ranking Factors Study



A VERY interesting study was completed recently by Business Bolts about how web pages rank and why in Google.  Although not a scientific study, it does provide a pretty solid analysis on what factors play a significant role in the rankings of top web pages on a website. Here are a few findings and our thoughts on each as they apply to attorney marketing online:

ONSITE SEO IS A COMBINATION OF BALANCE AND PRECISION  

Onsite SEO has evolved over the years and although much can be gained through good onsite SEO, you can also be penalized for bad SEO and overdoing it.  Here are a couple of key factors in reviewing their top performing web pages online:


  • Top performing pages typically have a significant amount of text - on average of around 900 words per page. Since the average paragraph on a web page is around 100 words, this equates to roughly 9 paragraphs of content per page.
  • Top pages also incorporate targeted keywords in both the title tags and page headings (H1 tags). These pages also typically have up to 6 sub-headings as well (H1-H6 tags).  With the best pages averaging 900 words, this would mean a page should be broken up into sections for better reading and indexing.
  • Targeted keywords are also sparingly used in the content draft with an average of once per every 200 words (include sub-headings). In short, don’t keyword stuff your content.
  • Images are present but not necessary on top performing pages. The same applies further to video. Since video is largely a conversion tool, this should not come as a surprise.


OFFSITE SEO IS STRONGEST ON WEB PAGES WITH HIGH AUTHORITY

Offsite SEO has historically been a process of strategic link building and still is today.  However, with recent changes involving Google Penguin (2012), Google Localization (2007 on) along with the strong emergence of social media, off-site SEO has become both complex and diversified.


  • Top performing pages typically have 5X the amount of domain links. The reason why they count domain links instead of hyperlinks is to discount multiple links coming from the same domain. Subsequent same-domain links are often discounted due to bleeding link syndrome. These domain links were also links going DIRECTLY to the page of that site – not the home page. The only exceptions were pages that sometimes stemmed from a home page with high authority and links to it.
  • Social media citations (or signals) are highest on top performing pages. These citations include Facebook shares and likes along with Twitter Tweets. Although there is no reporting from Google that these citations impact ranking, clearly the evidence of this study shows otherwise. We have also found from our own analysis that website that incorporate a strong active-content strategy involving social media typically see a 30% bump in overall website traffic.
  • 88% of the top performing web pages were NOT home pages of a website. If you do not have targeted practice area pages and a campaign to build authority to them, you are missing out on 88% of the game.  Since many attorneys have pursued multi-site strategies over the years working on the notion that the home page of each site typically has the highest authority and number of links, this should give pause. Moreover, the increased emphasis on local optimization further complicates a multi-site strategy since Google Local will only designate one website per listing/company.


KEY TAKEAWAYS FOR ATTORNEYS

Top performing attorney websites must be structured both onsite and offsite for optimal performance. Every year an increasing number of attorneys are competing online and many are getting better at the game. In short, everything online is a function of competition and you need to always strive to stay ahead of the game

Online content creation, structure and management is critical to top performing pages. Much like a book, content is indexed and presented in the search engines based on what sells best in the search engines.  Keyword placement and density, content length and page structure are critical to attorneys who want to generate targeted cases and clients.

Webpage authority is not longer limited to simple link building alone. Diversity of link sources, social media citations and deep linking to practice area pages are now the best and most effective way to get top performance out of your onsite SEO work. Multi-site strategies can still work, especially from a conversion perspective but with localization and targeted page performance, a monolithic site strategy, when properly executed on, can still provide excellent results and a strong ROI.

Wednesday, April 10, 2013

90% of Consumer Buying Decisions Are Influenced By Online Reviews

A recent study was published today that sheds more light on the importance of consumer reviews when searching for and evaluating attorneys online. Here are a few of the key findings:

  • 90% of respondents who recalled reading online reviews claimed that positive online reviews influenced buying decisions versus 86% who said negative reviews did the same
  • Sites with the highest frequency of positive reviews were Facebook and company websites while those cited with the highest ratio of negative reviews were Yelp and Twitter
  • Levels of trust in companies was cited highest for those who provided the highest level of customer service followed by price, branding and stability. 

As we had discussed this time last year, 70% of people indicate that they trust online consumer opinions. As a result, we provided 4 steps for attorneys to create an effective online review strategy. When it comes to consumer reviews, you must be both aware and proactive in how best to manage and promote reviews to help grow your practice.

Friday, March 22, 2013

The Return of Long Tail Attorney Search



OK – long tail search never really went away but the ever changing landscape of the search engines are certainly giving it a new emphasis. This was recently written on Search Engine Watch and here are some of the biggest drivers leading to an increased emphasis on long tail search for attorneys…

INCREASING USE OF MOBILE SEARCH

As we have previously discussed, mobile search for attorneys is expected to exceed PC based search by 2016. We also recently learned that 77% of mobile search takes place at home or work – not exactly places requiring high mobility. In short, mobile search is the future of search.

One of the more interesting aspects of mobile search is the growing popularity of voice-based commands over typing. Thanks to the technology provided by smart phones, more people are talking to search instead of typing leading to longer and more specific queries (i.e. long tail search).

GROWING LEVELS OF TARGETED KEYWORD SEARCH COMPETITION

How many times have you heard an attorney (or yourself) judge results by how they (you) show up for a specific search term? Did you ever think to ask yourself that what you are paying for may also be what other attorneys are also paying for? Why invite such high levels of competition and at such high costs? Since 50-70% of attorney searches online are typically non-repeatable searches, why focus only on the smaller number of terms that cost more? As we have reported, attorneys are spending record amounts of money on PPC terms and driving up the costs at the same time. Remember: everything online is a function of competition and being a lemming is not typically the smartest way to lead.

CHANGES RESULTING FROM GOOGLE PENGUIN AND PANDA RELEASES

Last year Google made 665 changes to their search algorithm. In addition the quantity of changes, Google also made two of the arguably most impactful changes with the Penguin (Links) and Panda (Content) changes.  These changes were so transformational that it has led many in the SEO community to literally change all of the rules they worked under for many years…or go out of business altogether. Some law firms responded by successfully changes to a more rich-content strategy with social media while others simply gave up on SEO and started buying PPC ads again. Remember, Google makes over 98% of their money from their paid advertising and the more people who give-up, the more competition and higher prices they will command…which is exactly what they want and you should not.

CONVERSION AS A MEASUREMENT OF SUCCESS

There is an old saying that “you cannot manage what you cannot measure.” When it comes to attorney marketing online, most failure comes from a lack of quality measurements. In short, many attorneys continue to infatuate on search term rankings, traffic levels, etc. while losing site on the whole reason they advertise to begin with: new cases and client generation. Why would an attorney want to be #1 for a specific search term that is more ubiquitous at the expense of a more case-specific term? To wit: Is being #1 for “Kansas City Injury Attorney” any better than showing up #1 for “Need Attorney For Truck Accident Injury on 435”. Which term do you think is more case specific? BTW, both of these terms came from actual searches to a client’s site…I am pretty sure how they would answer this question. The question is a function of conversion. So if you measure success by your overall level of visits, wouldn’t more case specific (long tail) visits naturally convert better? Then why, assuming the same level of visits, would an attorney want better results for lower converting terms? Again, false measurements lead to bad results.

If you are an attorney who wants to be successful online, you need to understand how ‘targeted” content and an active content strategy is the key to capturing long-tail search results, leading to new case and client generation.

WHAT TO DO NEXT…

Being a successful attorney online is not complicated if you clearly define your goals and utilize good and knowledgeable resources to help you achieve them. One of the most cost effective ways to doing this is by creating a long-tail search strategy around true measurements (cases and clients) of your results. Or you can choose to be a lemming and see where that leads you.

Thursday, March 14, 2013

Beam Me Up Scotty – Back To The Future of Mobile Search!



An article came out today about the future of typing – especially as it applies to the explosion in use of smart phones and mobile devices. It is not uncommon in recent years to hear of stories from doctors about people having problems with their thumbs. Why? Well one of the first questions a doctor may not ask you is how much time you are spending on your smart phone each day. Predictive typing has been around for a few years now but it is simply leading to us our inevitable destination – the end of typing all together…thanks to the smart phone.

Boldly going where STAR TREK has gone before

Over 40 years ago, a generation of Americans watched as a TV series called STAR TREK took us to a new world and “boldly go where no man has gone before.” In addition to funky green aliens and bad acting, the show captured our hearts and imagination – as did the technology in use. At a time in America where wired home telephones were the latest in communications, the actors on STAR TREK used “communicators” that closely resembled a Remington razor. Twenty years later, we starting using our own communicators and shrunk the keyboard. Good thing I didn’t sleep through that typing class in high school.

 The explosion of the mobile world

Over half of all American’s ages 18-29 now have a smart phone. 20% of these users use their smart phone as their primary internet connection. By 2014, there will be 223 million smart phone and tablet owners in the US. By 2016, many experts expect mobile visits to a website to exceed PC visits. In short, we are quickly becoming a mobile internet world…which is quickly changing the way we communicate and live our lives. With the advent of mobile activity has come the explosion of “Apps” that are fundamentally changing “how” we access and use information online. Up until a few years ago, all roads started with the search engines. Today, we are finding more useful information through targeted apps. As the adjacent chart displays, Apps have now become the fastest growing consumer of our time – while TV and internet access have largely flat-lined in growth

Great – I already have a website but…

Conversations with attorneys 5-10 years ago largely centered on the simple need for a website. With 89% of consumers now expecting you to have a website and 95% of people now starting their search for an attorney online, these questions are now become scarce. Most attorneys now realize that new client generation and referral conversions demand an online presence. As most people have come to this conclusion, the goal post has been moved once again – thanks to mobile search.

Mobile websites & conversion

Most websites were built for PC based access and browsing. What people can inherently do and not do on a PC is NOT what they can now do on mobile devices. For example, “contact us” forms exist on almost all attorney websites so people can contact you on their PC – which lacks the ability to call you. Ask a criminal defense, family law or personal injury attorney what their conversion rates for calls are as opposed to contact form submissions? Even a used car salesman can guess correctly at this answer.

To take this a step further, ask yourself the following questions:


  • Since 88% of mobile users take action on the same day of a mobile search, will somebody who comes to your law firm’s website and wants to quickly contact you be easily able to do so?  What barriers to rapid contact has your website created for them?
  • Since 80% of users will abandon a mobile website if they have a bad user experience, what will a referral client who comes to my website on a smart phone and iPad see in comparison to my potential competition for the same client? What kind of first impression will it make on them and how would that help converting them to a paying client? Moreover, what is the cost to you of losing them to another referral attorney? 
  • Since 80% of smart phone users will NEVER leave their home without their phones, what are you doing to improve your visibility and their ability to access and contact you easier than other attorneys who also have a website and want their business?


Mobile website design versus responsive design

Now that an increasing number of law firms understand the need for a better mobile presence, the question now becomes how to achieve it. Historically, website designers would create a seperate “mobile version” of a website, or “mdot”, that would recognize the browser type coming to your website and display which version of the website to apply to that user. These separate sites commonly required further website design efforts, lacked SEO of the main home of the site, and failed to optimally work with ALL current and future mobile devices. In response, came a newer technology called “Responsive design” that now allows you to design ONE WEBSITE that will automatically recalibrate its display to ALL device types. This mobile technology is now the only mobile technology that Google has endorsed for mobile use on a website.

Now what?

If you are an attorney, you need to understand that the mobile world is here to stay – just look in your pocket in case Captain Kirk’s bad acting 40+ years ago was not convincing enough. If you have invested in your 1.0 website to support your practice, it is time for 2.0. Most of us have upgraded our phones at least once over the past 6 years – many attorney websites now need to same upgrade due to the recent explosion in mobile use and search. Upgrading your website alone WITHOUT mobile is no better than Captain Kirk asking Scotty to beam him up 40+ years ago while holding the latest and greatest Remington razor in the hand…

Thursday, February 28, 2013

Mobile Technology Dominates In The Law Office



A recent 2012 Clio Apple In Law firms Survey, the following findings were made from law firms with 10 attorneys or less:


  • 62% use iPhones  (versus 24% for Android)
  • 57% use iPads
  • The most common reason (by 46%) said they prefer Apple devices because of reliability and security


The key message here is that not only are lawyers increasing the use of mobile devices, but so are your clients. Many experts now predict that mobile search will exceed PC search by 2016. If you are an attorney, you need to start asking yourself what your mobile strategy is moving forward. How will your office and your internet presence support the new mobile world?

Monday, February 18, 2013

Mesothelioma Dominates As Highest Cost-Per-Click Keyword in 2013



Want to know who is paying the most for the Pay-Per-Click (PPC) Advertising? Look no further than the legal industry that now holds the top 50 spots! 


Two years ago we reported on this blog that of the top 50 results, 6 included the word “mesothelioma”  - with the #1 spot going to San Diego…which comes as little surprise with their history of ship building. We also noted that: 21 or the top 50 terms were attorney related and 7 of the top 50 involved DUI/DWI.

Boy how things have changed over the past two years…

As you can see from the chart below (1-30-13), “mesothelioma” related terms now constitute 47 of the top 50 terms with the bids for the #1 term (tennessee mesothelioma attorney) now going for $285 / click. Just to put this perspective, this term now costs 548% MORE than the number one term (listed above) from two years prior.

So what does all this mean?  A couple of thoughts come to mind:

-          - An increasing number of personal injury attorneys are focusing more of their marketing dollars to mesothelioma related cases

-          -  Competition for personal injury / mass tort related searches are becoming much more competitive

-          - Attorneys are finding online advertising to be potentially more effective than alternative forms of media advertising

-          - Mesothelioma searches, once dominated by coastal states with a history of ship building have now moved inland to many interior states

If you are an attorney and want to learn more about how best to market for mesothelioma cases, please contact us today to learn more about how we can help your firm grow online…











Rank Term
         CPC
1
tennessee mesothelioma attorney
$285.64
2
atlanta mesothelioma lawyers
$269.02
3
tennessee mesothelioma lawyer
$263.98
4
mesothelioma attorney wisconsin
$262.80
5
asbestos lawyer wisconsin
$257.05
6
mesothelioma resource center
$254.96
7
New Orleans mesothelioma lawyer
$254.79
8
mesothelioma attorney illinois
$250.76
9
seattle mesothelioma attorney
$245.77
10
mesothelioma lawyer washington
$242.27
11
north carolina mesothelioma attorney
$240.99
12
mesothelioma lawyer alaska
$239.64
13
washington mesothelioma lawyer
$237.85
14
colorado mesothelioma attorney
$237.36
15
mesothelioma attorney oklahoma
$234.38
16
nevada mesothelioma lawyer
$233.69
17
arkansas mesothelioma attorney
$232.96
18
mesothelioma attorney massachusetts
$231.98
19
nevada mesothelioma attorney
$230.23
20
mesothelioma attorney washington
$227.79
21
ohio mesothelioma attorney
$226.75
22
mesothelioma lawyer nevada
$226.49
23
seattle mesothelioma lawyer
$220.72
24
washington mesothelioma attorney
$220.18
25
auto accident attorneys orange county
$219.87
26
arizona mesothelioma attorney
$218.20
27
mesothelioma lawyer illinois
$217.52
28
new mexico mesothelioma lawyer
$214.65
29
attorney illinois mesothelioma
$214.62
30
illinois lawyer mesothelioma
$212.76
31
structured settlement blogs
$211.33
32
new hampshire mesothelioma lawyer
$210.89
33
north carolina mesothelioma attorneys
$208.63
34
oklahoma mesothelioma attorneys
$206.61
35
mesothelioma lawyer louisiana
$206.48
36
firm law mesothelioma texas
$205.91
37
mesothelioma lawyer florida
$205.48
38
mesothelioma attorney idaho
$205.37
39
colorado mesothelioma attorneys
$205.28
40
oklahoma mesothelioma lawyers
$205.12
41
louisiana mesothelioma lawyer
$204.43
42
new hampshire mesothelioma attorney
$203.86
43
new jersey mesothelioma attorney
$203.86
44
ohio mesothelioma lawyer
$203.76
45
mesothelioma attorneys florida
$203.66
46
north carolina mesothelioma lawyer
$203.17
47
lawyer louisiana mesothelioma
$202.40
48
law litigation mesothelioma
$201.87
49
connecticut mesothelioma attorneys
$201.32
50
florida mesothelioma attorney
$200.47